Privacy Policy

1.    Introduction

1.1     We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1.2     We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.    Collecting personal information

2.1     We may collect, store and use the following kinds of personal information:

(a)      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)      Information that you provide to us when registering with our website (including your email address);

(c)      Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(d)      Information relating to any purchases you make of our goods (including your name, delivery address, payment address, telephone numbers and email address);

(e)      Information that you post to our website for publication on the internet (including your user name and reviews);

(f)      Information contained in or relating to any communications that you send to us (including the communication content and Meta data associated with the communication);

(g)      Any other personal information that you choose to send to us;

2.2     Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

3.    Using your personal information

3.1     Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2     We may use your personal information to:

(a)      Administer our website and business;

(b)      Personalise our website for you;

(c)      Send you goods purchased through our website;

(d)      Send you non-marketing commercial communications;

(e)      Send you email notifications that you have specifically requested;

(f)      Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(g)      Deal with enquiries and complaints made by or about you relating to our website;

(h)      Keep our website secure and prevent fraud;

(i)       Verify compliance with the terms and conditions governing the use of our website; and

3.3     We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

3.4     All our website financial transactions are handled through our payment services providers, Sage Pay & PayPal. You can review the provider's privacy policy at Sage Pay privacy policy, PayPal privacy policy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4.    Disclosing personal information

4.1     We may disclose your personal information to any of our employees in so far as reasonably necessary for the purposes set out in this policy.

4.2     We may disclose your personal information:

(a)      To the extent that we are required to do so by law;

(b)      In connection with any ongoing or prospective legal proceedings;

(c)      In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)      To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.4     Except as provided in this policy, we will not provide your personal information to third parties.

5.    Retaining personal information

5.1     This Section (5) sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

5.2     Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.    Security of your personal information

6.1     We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

6.2     We will store all the personal information you provide on our secure firewall-protected servers.

6.3     All electronic financial transactions entered into through our website will be protected by 256 bit encryption technology.

6.4     You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6.5     You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

7.    Amendments

7.1     We may update this policy from time to time by publishing a new version on our website.

7.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

8.    Your rights

8.1     We may withhold personal information that you request to the extent permitted by law.

8.2     You may instruct us at any time not to process your personal information for marketing purposes.

8.3     In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

9.    Third party websites

9.1     Our website includes hyperlinks to, and details of, third party websites.

9.2     We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10.  Updating information

10.1    Please let us know if the personal information that we hold about you needs to be corrected or updated.

11.   Our details

11.1    This website is owned and operated by

11.2    We are registered in England and Wales under registration number 04501699, and our registered office is at 5-7 Preston Road, Brighton, East Sussex, BN1 4QE, United Kingdom.

11.3    Our principal place of business is at 5-7 Preston Road, Brighton, East Sussex, BN1 4QE, United Kingdom.

11.4    You can contact us by writing to the business address given above, by using our website contact form, by email to or by telephone on +44 (0) 1273689582.